7 Questions with leaders of small and medium enterprises
Read insights and thoughts from leaders of small and medium enterprises around the world.
Thank you to the amazing leaders of SMEs who have answered our 7 questions so far, we hope you find their answers helpful for you in your leadership journey!

7 Questions with Shail Sanghvi
Name: Shail Sanghvi
Current title: Founder & CEO
Current organisation: SAYYES MEDIA SOLUTIONS
I have a passion for Web & Mobile App Development. I have been programming since 2011.
As a Founder of SYMSWEB - UK based Digital Agency, I have worked with 150+ clients globally so far. I have developed web-solutions and provided support services for both startups and established businesses from Europe and the USA.

7 Questions with Snowden McFall
Name: Snowden McFall
Current title: President
Current organisation: Fired Up! Professional Speaking and Coaching
Snowden McFall, professional speaker, trainer, and author, is the owner of Fired Up! Professional Speaking and Coaching. A business expert who speaks on public speaking, stress management, and employee engagement, Snowden has authored and co-authored 6 books, including Fired Up!, which has now sold over 65,000 copies. Her newest book is Stress Express: 15 Instant Stress Relievers.
Snowden's volunteer work led to national media attention. The Small Business Administration named her National Women in Business Advocate of the Year which led to a White House ceremony & Congressional luncheon in her honor.
Inc. Magazine later chose Snowden as finalist for “New England Entrepreneur of the Year.” Snowden has appeared on 330 radio shows, CNN Financial News, The Home Shopping Network and Bloomberg Television. Recently featured in Success Magazine, Investors Business Daily and Foxnews.com as an expert on burnout, Snowden has been speaking for 25+ years and has addressed several thousand people . You can find her at www.firedupnow.com

7 Questions with Eileen Rose Mendel
Name: Eileen Rose Mendel
Current title: CEO
Current organisation: The Balanced Millionaire
My story, my why, encompasses a dream that I had as a child to advance medicine, help people live an easier life, and stamp out poverty and hunger. Raised in a small town on the East Coast by strict controlling parents, I was constantly punished for saying or doing things that were not in line with my family’s beliefs. They were traditional and conservative while my thinking was much more liberal. I studied hard and graduated as Salutatorian of my high school class. I attended leading higher institutions—Vassar College, Wesleyan University, the University of Rochester, and the Massachusetts Institute of Technology. I hold a B.A. in Biology and a Master’s Degree in Business. I am a published research scientist and a businesswoman with expertise in business strategy, business development, and marketing.
My first experience with running my own business was operating a consulting firm that grew to 10 employees and numerous clients, both Fortune 500 firms and rapidly growing mid-sized and small firms. I also worked extensively with Venture Capitalists. There were many challenges but after awhile, the long hours and miles of flying and driving all over the country wore me down. My health was affected by my drive to work long hours seven days a week. I lived and breathed my business. After seven years, I decided to pursue something else as tension grew between my partner and I as we differed on the model of what we envisioned for the business.
This led to my pursuit of something entirely new. So I moved to Santa Fe, NM with the idea of developing myself while working in a position that permitted creativity. I worked as a Marketing and Sales executive for two young high tech start-up firms, followed by becoming a Financial Wealth Advisor for Morgan Stanley. During this time period I began to hear about and study the works of seminal thought leaders including the Dalai Lama, Deepak Chopra, Jack Canfield, and others. I attended lectures and workshops that opened my mind to a non-traditional way of thinking. I began to change my way of thinking and I was surprised when unanticipated things began to happen. There were many synchronicities. Events transpired in odd ways that fulfilled my desires. The more I put the techniques into practice, the faster things would happen. Some things were not what I would consider good but in retrospect the turn of events resulted in something even better than I could ever imagine.
I began to teach these techniques to my friends and acquaintances and they became inspired as their lives changed. Hence, I discovered my passion and purpose was to help other people to use these same practices to improve their businesses and life. I then entered the world of coaching and soon discovered that Mary Morrissey was teaching programs like mine and had refined them with over 40 years of experience. As a certified Life Mastery Consultant, I now teach Mary’s programs with the addition of my own expertise in business strategy and growth.

7 Questions with Maria Elena Puppi
Name: Maria Elena Puppi
Current title: CEO of OGS Public Relations and Communication
Current organisation: OGS Public Relations and Communication
Traveling a lot in Italy and then in Europe, I have always worked in the field of public relations and communication since the first PC Forum IBM. I worked in the computer science and fashion industry, reaching the design and architecture sector which is where I work the most now. With a consolidated experience in PR I decided to set up my agency OGS Public Relations and Communication in Milan. OGS is an integrated PR and Communication agency for brands specialized in the design, architecture, lifestyle, furniture and packaging industry. Within OGS I am a director, a decision maker, and an executor. With my team, we develop personalized communication strategies with the aim of supporting brand awareness and promote the values and identity of our brands' clients giving them visibility with originality among their reference audiences. We develop relationships with targeted publics: stakeholders, professionals in the design and architecture industry, clients, employees, vendors, industry, community and media. What's at the center? Communications. Open, authentic and transparent communications. We have a boutique approach: I personally take care of clients in a direct and personalized way. We are dynamic, proactive and we believe in long-lasting relationships. My role implies high-level corporate decisions and I drive changes within the company. As a manager I preside over the organization's day-to-day operations, to make to most out of our skills and knowledge.

7 Questions with Craig Kinnersley
Name: Craig Kinnersley
Current title: Founder / Director
Current organisation: Cafiniti Coffee
I helped establish Red Bull and Tiger Beer in London. I built and sold an award winning SME (delivering world class Business Intelligence) and I’ve been the MD of a Fortune 500 Company - providing consumer loyalty programs.
In just over twenty years, I’ve transitioned from analogue to digital, with a deep understanding of both methodologies. I’ve been an employee, a business owner and a consultant. And I’ve achieved this on three continents - in Europe, North America and the Middle East.
The secret to my success is brutal honesty and the speed of my delivery. In other words, I’m not into BS, or wasting anyone’s time, especially my own!

7 Questions with Niranjan Limbachiya
Name: Niranjan Limbachiya
Current title: Chief Executive Officer
Current organisation: KiwiQA Services
For the last 15 years, I have made it my business to help dig into customer's software problems and provide a variety of services tailored to a company’s structure with exclusive quality assurance services, training and technology.
I am responsible for providing the overall direction for KiwiQA in the public or the private sector. I need to ensure KiwiQA organization’s policies and overall operation are within the parameters. As a CEO, I am responsible for planning and coordinating activities for senior-level management and clientele alike. I must ensure that clients, shareholders, and employees are all satisfied with their experiences with the company.

7 Questions with Yermi
Name: Yermi
Current title: Coach
Current organisation: Yermi Kurkus Consulting
After working in the Prison System for 8 years - a certain experience had me at a pivotal moment - ever since, I have gone out to seek an answer to "If OneUP! was able to transform Jailbirds into Eagles, what can OneUP! transform Eagles into?"
Yermi Kurkus, seeks to empower business owners and their teams to perform at their optimal levels and achieve high levels of success through tools used in Practical Mindfulness.

7 Questions with Tom Boucher
Name: Tom Boucher
Current title: CEO-Owner
Current organisation: Great NH Restaurants
Tom Boucher graduated from Merrimack College with a Bachelor’s Degree in 1987. He earned a full academic scholarship to attend Villanova University, but forwent this opportunity because he fell in love with the restaurant business. Over the next five years, he worked his way up through T-BONES, as a food server, Dining room Manager, Head Kitchen Manager, and finally to General Manager. Tom was then brought on as a founding partner of Cactus Jack’s, which opened in 1995. He held the Store’s General Manager position until 1998, when he took on additional responsibilities as the Director of Marketing and subsequently Director of Operations for T-BONES & Cactus Jack’s.
In 2004, Tom became CEO and has been providing strong leadership and entrepreneurial vision that has guided the Company’s 4 restaurant brands (T-BONES, CJ’s, Cactus Jack‘s, Copper Door) totaling 10 restaurants to its current success. Most recently he has broadened his innovative business approach by opening T-BONES Meats, Sweets & Catering, www.WeCaterGreater.com, a commissary, and a custom order delivery service, www.DingDongDeliver.com, and creating Great NH Restaurants’ own non-profit, www.FEEDNH.org. Tom’s vision is to become the premier restaurant company in New Hampshire for guests and employees alike.

7 Questions with David Wing
Name: David Wing
Current title: Founder
Current organisation: Wing Digital Marketing
I am the founder and managing director of Wing Digital Marketing, a specialist b2b influencer marketing agency based in the south of Brazil. We focus of b2b programmes, employee advocacy and thought leadership

7 Questions with Chiranjit Singha
Name: Chiranjit Singha
Current title: Managing Director
Current organisation: Salezlift Solutions
We are actively transforming the future of marketing with cutting-edge data management technology, exhaustive data reach and digital marketing solutions.
Salezlift is your one-stop solution for building targeted, relevant and accurate B2B prospect databases, powerfully customized in order to help you enhance the profitability, efficiency and effectiveness of your organization.
50 million+ verified B2B data (GLOBAL)
20 million+ B2C data (GLOBAL)
800+ projects delivered for over 200 customers including technology giants such as Autodesk, Dell, Symantec, Epicor, IBM etc..