Name: Tamaryn Watson

Title: Head of Client Relations

Organisation: Confidential

With over 15 years of Dubai Real estate Leadership experience I have had the privilege of leading teams in Customer Service, Sales and Collections. I have been involved in upscale developments throughout my career

Thank you to the 2,000 leaders who’ve generously done the 7 Questions on Leadership!

I hope Tamaryn's answers will encourage you in your leadership journey. Enjoy!

Cheers,

Jonno White

1. What have you found most challenging as a leader?

Motivating teams during times of economic crisis has been the biggest challenge thus far. Keeping the team happy and motivated when the world is falling apart and also navigating them through constant Company changes in order to enhance and run the company more efficiently

2. How did you become a leader? Can you please briefly tell the story?

I started in telesales back in 2007 here in Dubai. I then moved into the Client Relations, after sales department in 2010 and worked my way up the ladder from there. I had great Leaders who saw my potential and mentored me through the growth

3. How do you structure your work days from waking up to going to sleep?

Morning is checking emails missed from the evening before, planning my team meetings and management meetings. Afternoon is spending time with my team and the sole focus is on their needs. Post work I go to the gym 7 days a week to recharge and stay healthy

4. What's a recent leadership lesson you've learned for the first time or been reminded of?

Your staff watch every move you make so be aware of always showing them your best side, remain positive no matter what is happening around you. The way you feel will directly impact your team

5. What's one book that has had a profound impact on your leadership so far? Can you please briefly tell the story of how that book impacted your leadership?

Peaks and valleys by Spencer Johnson

It guides your through the ups and downs of life and work. It reminds us to be prepared for the valleys and to know that at the end of each peak is a valley and the end of each valley is a peak

6. If you could only give one piece of advice to a young leader, what would you say to them?

You serve your team, your team doesn’t serve you

7. What is one meaningful story that comes to mind from your time as a leader, so far?

I had a very shy employee who had no confidence in himself and was also being judged and bullied by some other members of staff due to his nationality and culture. I took him under my wing, mentored him for a few months and he became my top performer and managed to grow his family and remains successful to date