Name: Nael M. Soudi

Title: Chief Quality Officer

Organisation: MedLabs Consultancy Group

Nael M. Soudi, MS, CT(ASCP)(MIAC), CPHQ, LSSGB

Chief Quality Officer (CQO) & Certified Life Coach

MedLabs Consultancy Group

Amman-Jordan

Background:

Over 30 years of experience in healthcare services, particularly Medical Lab Services, Healthcare Quality & Accreditation, also specialized in Cytology.

Nael Soudi is the Chief Quality Officer (CQO) at MedLabs Consultancy Group, leading all projects related to accreditations, continuous quality improvement and consulting, also ensuring the adoption, implementation, observance and continuous compliance with the international standards of excellence in the areas of Quality & Safety at all MedLabs Laboratories (Jordan & Regional).

Education & Certifications:

Mr. Nael Soudi holds a bachelor's degree in Microbiology from the State University of New York at Plattsburgh in USA, a postgraduate degree in Cytotechnology and a Master's degree in Molecular Biology from Johns Hopkins University in USA. Mr. Soudi is a certified professional in health care quality (CPHQ), a certified consultant and inspector with the Healthcare Accreditation Council (HCAC), a certified College of American Pathologist (CAP) inspector and is also board certified by the International Academy of Cytology (IAC) and the American Society of Clinical Pathology (ASCP) - Cytology.

Previous Work Experience:

• Johns Hopkins Aramco Healthcare, Dhahran-Saudi Arabia

• King Hussein Cancer Center, Amman-Jordan

• Lab Corporation of America, Virginia-USA

• Quest Diagnostics, Maryland-USA

• New York Medical College, New York-USA

• Johns Hopkins Hospital, Maryland-USA

• King Hussein Medical Center, Amman-Jordan

Mr. Soudi is a frequent presenter at regional and international conferences discussing topics in cytology, leadership, accreditation and healthcare quality.

Thank you to the 2,000 leaders who’ve generously done the 7 Questions on Leadership!

I hope Nael's answers will encourage you in your leadership journey. Enjoy!

Cheers,

Jonno White

1. What have you found most challenging as a leader?

Being fair & consistent with staff

2. How did you become a leader? Can you please briefly tell the story?

I truly believe that working in different types of organizations (Army, Academic Institutions, Hospitals and Private Labs in different countries) shaped who I am today. Earning each opportunity and title I got were other important factors as well, but the most critical was learning from other leaders that I have worked with and having the opportunity (space) and trust to become a Leader.

3. How do you structure your work days from waking up to going to sleep?

I usually wake up early (7 am), start work @ 8 and spend a fair amount of time with my team (individuals and/or group) discussing issues, taking decisions (democratically) and assess our progress towards our goals, there is also time for a swim or walk. I volunteer in many organizations which takes up a good chunk of my time, it includes being a member of a Board of one, to mentoring college students in another and most precious to me is coaching young kids Soccer.

4. What's a recent leadership lesson you've learned for the first time or been reminded of?

It is all about people......

Mentoring, working closely and helping others to get the best of them is very rewarding.

5. What's one book that has had a profound impact on your leadership so far? Can you please briefly tell the story of how that book impacted your leadership?

An online course that i have taken:

Leadership: A Master Class, organized by Dr. Daniel Goleman

How humble the leader should be.

6. If you could only give one piece of advice to a young leader, what would you say to them?

Keep your eyes on your Team, keep your heart with your Team Members, keep connected & supportive.

7. What is one meaningful story that comes to mind from your time as a leader, so far?

Being supportive to my staff: both work & life.

Understanding their challenges.